What to Do When Your Horse Hauler Cancels: A Complete Guide to Handling Transport Emergencies
When your horse hauler cancels at the last minute, it can throw your entire schedule into disarray. Whether you're headed to a show, moving to a new barn, or traveling for veterinary care, a cancellation can be more than just an inconvenience. Here's your step-by-step guide to handling this situation professionally and efficiently.
- Stay Calm and Assess the Situation
- Take a deep breath – panic won't help
- Review your timeline and determine how urgent the transport is
- Check if your event or appointment can be rescheduled
- Contact Your Destination
- Immediately inform the receiving party about the situation
- Discuss potential flexibility in arrival times
- Ask if they have any trusted hauler recommendations
- Activate Your Backup Plan
- Reach out to your network of horse owners and trainers
- Contact local equestrian Facebook groups
- Check with nearby boarding facilities for recommendations
- Use Technology to Your Advantage
- Open your Linxitt app to quickly browse verified professional carriers
- Request multiple quotes to compare availability and pricing
- Use the app's instant booking feature to secure a new hauler
- Verify Your New Transport
- Confirm insurance coverage
- Check licensing and credentials
- Review recent customer feedback
- Verify equipment compatibility with your horse's needs
- Document Everything
- Save all communication with the original hauler
- Keep receipts for any additional costs incurred
- Note any time stamps for future reference
- Prepare for the New Transport
- Update your emergency contact information
- Ensure your horse's paperwork is current
- Have your horse ready for the new pickup time
Pro Tips:
- Always have a list of backup haulers saved in your phone
- Consider transport insurance for important events
- Build relationships with multiple reliable carriers
- Use Linxitt's GPS tracking feature to monitor your horse's journey in real-time
Prevention for the Future:
- Book through reliable platforms like Linxitt that verify their carriers
- Keep open communication with your hauler leading up to transport
- Have a written agreement or contract
- Consider weather forecasts when planning transport
Remember, while cancellations are frustrating, they sometimes happen for valid safety reasons. The key is to have a solid backup plan and utilize modern technology to quickly find alternatives. With Linxitt's network of verified professional carriers, you can often secure new transport within minutes, ensuring your horse's journey continues with minimal disruption.
Need to transport your horse? Download the Linxitt app today and gain access to our network of professional carriers, complete with real-time GPS tracking and instant booking capabilities.
